Connecting with Your Client
Building a connection from the moment you come in contact with a client can lead to a healthy, long-standing business relationship.
Building a connection from the moment you come in contact with a client can lead to a healthy, long-standing business relationship.
Clients who repeatedly take advantage of you and disrespect your boundaries should be dismissed.
Seeking supervision with a professional clinician is wise when working with clients living with mental health conditions.
Make an effort to notice the days and weeks that feel good to you and when your schedule doesn't feel so great so you can make adjustments to suit your needs
Guiding clients toward discovering solutions for themselves is far more valuable than simply giving them the answers.
Seek out one of many available solutions when language or communication barriers are an issue.
Encouraging the client to be part of the discovery process can help build the connection with the practitioner.
Finding a solution doesn't always come from knowledge. Sometimes, practitioners have to go a little deeper to find wisdom.
Carelessness can negatively impact your business and your reputation.
Artificial intelligence can be used by massage therapists to aid in business communications and marketing, but it should be used wisely and with a sharp eye for editing.
Avoid giving advice on personal problems and issues that may be out of your scope.
Even if you are a longtime massage therapist, you can benefit from a communications tune-up.
While we in the profession often refer to the therapist-client relationship, we need to remember that the connection is primarily human to human.
All small businesses need to be online to attract new clients and keep current clients informed of updates.
The care practitioners extend to clients, combined with dedication to their craft and skills, creates a powerful healing force.
Instead of giving advice to clients about their personal lives, have them actively participate in the session to keep their focus on the work.
Being forthcoming about their beliefs and values may help MTs avoid ethical conundrums down the road.
When possible, respond quickly and politely to resolve negative online comments.
What happens with bones during a trauma is only one part of the picture. Sadly, the rest is often overlooked because you can't see it on a diagnostic image.
MTs do not need a doctor's permission to massage a client whose health is challenged. Ultimately, it is up to the massage therapist and their client to decide the safest and most effective course of bodywork.
When you've gained enough experience as a bodyworker, it's time to turn the tables and help others and be a mentor.
Valuing the inherit worth, rights, and dignity of each individual includes other massage therapists.
When a person is starved for physical intimacy, they may make an emotional leap in a massage setting, confusing physical intimacy with sexual intimacy. Strong, clear boundaries help create functional professional relationships that last.
Revealing personal information to clients can be useful if it pertains to the client's own issues, but self-disclosure should be used sparingly.
Think about it: How many of your clients come to you because they want their bodies to feel better? The answer is almost certainly all of them.
Empaths are able to create nurturing environments for clients due to their innate sensitivity to energy. Without words, they're able to soothe the unspoken anxieties of those around them. While empathy is a gift, it is not without its shadow side.
Whether you already use social media and whether you are a fast learner, learn these simple and effective strategies to leverage Instagram to attract and retain clients.
Til Luchau and Whitney Lowe speak with manual therapist, physiotherapist, and researcher Mark Bishop about his research on clients' expectations. Read takeaways in this column.